# Billing & seats

> The Kepler plan, seat usage, and what happens when you hit the limit.

_Collection: Workspace, Team & Billing (workspace-admin) — Kepler Help Center. Canonical: https://keplercrm.com/support/articles/billing-and-seats/_

## The plan

Kepler is sold as a single plan, called **Kepler**. Every feature is included on every seat — unlimited records and storage, plain-English search, CV parsing and bulk import, the AI Note Taker, Gmail and Outlook sync, calendar and scheduling, pipelines, jobs and tasks, the branded job board, the Chrome extension, custom fields and saved views, and reporting and billings. There is no tier to compare and nothing held back for a higher package, so the only thing that changes what you pay is how many seats you have.

The price is per user, per month. UK pricing is **£79 billed annually** (£948 per seat / year), or **£99 billed monthly**. Local pricing is also available in USD, EUR, SGD and AUD; the [pricing page](/pricing/) carries every current rate. There's no setup fee and no seat minimum.

## Enterprise

Larger teams and multi-office agencies can talk to us about **Enterprise**, which is custom priced: everything in Kepler plus volume seat pricing, single sign-on, invoicing and purchase orders, multiple offices on one bill, and a managed migration. [Talk to sales](/demo/) to discuss it.

## Where to see your seats and usage

The top of **Settings → Members** shows *"X of N seats used"* across active members and pending invitations, with how many seats are available.

**Settings → Usage & billing** is open to every member and shows this billing month: **AI actions**, which are included on every seat with no monthly cap, and your remaining enrichment credits. Admins also see a **By member** breakdown of both.

## How seats are counted

**Active members plus pending invitations** count against your seat limit. Revoking a pending invitation or removing a member frees the seat immediately. People listed under **Former members** (leavers whose records you kept under their name) don't use a seat. If an invite seems "stuck" against your count, check the **Pending invitations** section on the same page for invites you can revoke.

## When you hit the limit

With no seats left, Kepler blocks new invitations and blocks acceptance of an outstanding one, both with a clear message. Free a seat by revoking a pending invitation or removing a member.

## Enrichment credits

Finding LinkedIn profiles, emails and mobiles for your candidates and contacts uses **enrichment credits**, managed on **Settings → Enrichment**.

  - **Included with your seats** — each seat adds a batch of credits every month. The **Credits** section shows what's left, the next monthly batch and when credits expire.

  - **What a find costs** — a LinkedIn web search is free; a work email is 1 credit, a personal email 3 and a mobile 10. Checking a profile for updates from LinkedIn is 1 credit. You're charged only when something new is found.

  - **How long they last** — credits included with your seats last 3 months; credits you buy last 12.

  - **Buying more** — where it's offered, owners and admins can click **Buy credits** for packs of 1,000, once or every month.

  - **Who can spend them** — **Who can run finds** on the same page sets who can use credits and an optional monthly limit per person.

## Changing seats or billing

There is no self-serve seat change, plan payment or subscription invoice page inside Kepler. Contact your Kepler account or support contact to change your seat limit or billing cycle.

## If the workspace becomes inactive

If the workspace's access lapses, Kepler shows **Workspace access is disabled** and every page except **Settings → Profile** is closed off until it's restored. Invitations, AI features and CV parsing are blocked while it lasts. Nothing is deleted — contact your workspace admin or Kepler support.

## FAQs

  - **What happens to a removed member's records?** They stay in the workspace. When you remove someone you either hand their records to a teammate or keep them under the leaver's name and move them later from **Former members**. See [Roles & permissions](/support/articles/roles-permissions/).

  - **Where do I get help?** Click **Help** in the workspace menu to open help articles, ask a question or contact support without leaving the page.